PayPal SMS Automation
Instantly confirm completed PayPal payments with an automatic SMS and receipt email. Give customers peace of mind and speed up your purchase confirmation.
Why This Workflow Matters
Fast, clear confirmation builds trust. This automation instantly notifies customers when their PayPal payment is completed, tags them for easy follow-up, and emails a receipt. It helps you deliver a smooth post-purchase experience and keeps your team focused on growth, not manual notifications.
How The Automation Works
- Trigger: PayPal payment completed webhook
- Entry Conditions: payment_status = completed
- Tags/Fields Created: tag: paypal_paid
- ActiveCampaign Steps: Send payment confirmation SMS -> receipt email
- SMS Sent (via D7): {'method': 'POST', 'url': 'https://api.d7networks.com/sms/send', 'body': "{ 'to':'{{phone}}','content':'Payment received. Receipt: {{receipt_link}}' }"}
- Exit Conditions: receipt viewed
- Goal: Purchase confirmation
Automation Table
| Step | What Happens | Why It Matters |
|---|---|---|
| Trigger fires | PayPal payment completed webhook | Starts the flow exactly when the payment finishes. |
| Entry check | payment_status = completed | Ensures only successful payments enter the flow. |
| Tag applied | paypal_paid | Marks the contact for easy segmentation and reporting. |
| Send payment confirmation SMS (via D7) | Delivers instant proof of payment to the customer’s phone. | |
| Send receipt email | Provides a detailed receipt in the customer’s inbox. | |
| Wait until receipt viewed | Confirms the customer has seen their receipt. | |
| Exit when receipt viewed | Ends the flow once the confirmation goal is met. |
SMS Message Variations
- Thanks! Your payment was received. Receipt: {{receipt_link}}
- Payment confirmed. View your receipt here: {{receipt_link}}
- We’ve received your payment. Receipt link: {{receipt_link}}
Who This Workflow Is For
- Ecommerce stores and marketplaces using PayPal
- Digital product sellers and course creators
- Subscription services and memberships
- Freelancers and agencies collecting PayPal payments
- Nonprofits and event organizers handling PayPal donations or tickets