Stripe SMS Automation
Seamlessly connect Stripe, ActiveCampaign, and D7 SMS to thank top customers, start timely follow-ups, and build relationships that lead to lasting loyalty.
Why This Workflow Matters
Every high-value payment is a chance to make your customer feel like a VIP. Instead of sending generic receipts, imagine instantly thanking them with a personal message and triggering an automation that tracks engagement or follows up with human care if needed.
This workflow takes the manual work out of VIP outreach helping you respond fast, stay organized, and never miss an opportunity to strengthen your brand.
How It Works
This automation starts whenever a payment event happens in Stripe (like a successful or failed payment). That event passes through to ActiveCampaign, which updates or creates a contact, adds the right tag, and starts an automation. Then, using D7 SMS, your customer receives a personalized text message. Depending on how they respond, your team can create tasks or deals or continue them in a nurturing sequence.
It’s simple, efficient, and customer-friendly from the first payment onward.
Automation Table
| Step | Platform | Action |
|---|---|---|
| 1 | Stripe | Detect "Payment created" or "Payment failed" event |
| 2 | ActiveCampaign | Create or update contact in list |
| 3 | ActiveCampaign | Add relevant “High-value payment” tag |
| 4 | ActiveCampaign | Start VIP Outreach automation |
| 5 | D7 SMS | Send personalized thank-you / acknowledgement message |
| 6 | ActiveCampaign | Wait for reply and track engagement |
| 7 | ActiveCampaign | If positive reply → create deal or task |
| 8 | ActiveCampaign | If no reply → continue nurture sequence |
SMS Options
Option 1:
Hi {{first_name}}, thanks for your recent payment! You’re part of our VIP list — our team’s always here if you need anything. Reply HELP for support.
Option 2:
Hey {{first_name}}, we noticed your payment — thank you! You’ve unlocked our VIP care line. Just text back if you’d like quick help or updates. Reply HELP for support.
Option 3:
Hi {{first_name}}, thanks for being a valued customer! This message confirms your high-value payment outreach is active. Need assistance? Reply HELP anytime.
Ideal Users
- SaaS companies using Stripe for premium plans
- E-commerce stores with high-ticket orders
- Coaches, consultants, or agencies collecting large payments
- Marketing teams automating customer engagement
- Support teams wanting instant VIP responses
