Teachable SMS Automation
Send certificates instantly and stay connected with learners using smart SMS automation.
Why This Workflow Matters
Close the course experience on a high note. This workflow rewards learners, collects feedback for improvement, and keeps your brand top of mind.
How It Works
When a student completes a Teachable course, the system automatically creates or updates their contact in ActiveCampaign, adds the right tag, and sends a friendly SMS thanking them for completing the course and inviting feedback. If the student replies positively, a deal or task is created for follow‑up. If not, they’re guided through a gentle nurture sequence all tracked toward engagement and conversion KPIs.
Automation Table
| Step | What Happens | Why It Matters |
|---|---|---|
| Teachable detects course completion | Triggers the right moment to connect | |
| Create or update contact in ActiveCampaign | Keeps your contact list clean and current | |
| Add relevant tag | Helps segment learners for future campaigns | |
| Send SMS | “Hi {{first_name}}, thanks Course completion certificate + feedback request. Reply HELP for support.” | Provides instant recognition and engagement |
| Wait for reply | Gives learners time to respond authentically | |
| If reply is positive | create a deal/task | Enables quick follow‑up with motivated students |
| Else, continue nurture sequence | Keeps relationships growing without pressure | |
| Track engagement and conversion KPI | Measures success and guides improvements |
SMS Message Variations
1.“Hi {{first_name}}, congrats on completing your course! Your certificate is ready. We’d love your feedback reply to share or text HELP for support.”
2.“Way to go, {{first_name}}! You’ve finished your course. Grab your certificate and tell us how we did. Reply anytime or HELP for support.”
3.“Hi {{first_name}}, thanks for completing your course! Your certificate awaits share your thoughts with a quick reply. HELP for support.”
Who It Helps
- Online course creators
- Coaches and consultants
- Membership and training platforms
- Education-based businesses that track learner engagement
