Automate Bookings with Google Sheets and WhatsApp

Connect Google Sheets, D7 WhatsApp API, and Trello in Make to automatically send booking confirmations and organize guest details—no more manual copy-paste, no missed messages, and a streamlined workflow for your entire team.

1. Trigger: New Booking in Google Sheets

- A new row is added to your booking spreadsheet (e.g., from a form submission or manual entry).

- Make instantly detects the new booking.

2. Action 1: D7 WhatsApp – Send Booking Confirmation

- Make passes the guest’s name, WhatsApp number, booking date/time, and any custom fields from Google Sheets to the D7 WhatsApp API module.

- D7 sends a personalized WhatsApp confirmation message to the guest, ensuring they receive instant, reliable updates.

3. Action 2: Trello – Create Guest Management Card

- The same booking data is sent to Trello.

- Make automatically creates a new card on your chosen board/list, including:

- Guest name and contact details

- Booking date and reference ID

- Notes or special requests

- Your team can then track, update, and coordinate each guest from a single, organized Trello workflow.

From a single new entry in Google Sheets, Make orchestrates the entire flow—triggering D7 WhatsApp for guest communication and Trello for internal task management.

- Meta-approved

Official, compliant WhatsApp Business API access through D7, built to meet Meta’s guidelines.

- High delivery rate

Reliable routing ensures your booking confirmations and updates reach guests quickly and consistently.

- Simple API setup

Clean documentation and easy integration with Make so you can go from concept to live automation in minimal time.

- Developers

Build robust, event-driven WhatsApp automation that fits into existing booking or CRM systems.

- Marketing Teams

Trigger instant WhatsApp messages for promotions, upsells, and nurture flows tied to new bookings.

- Support Agents

Keep guests informed with confirmations and reminders while tracking each case in Trello for better follow-up.