Bosnia and Herzegovina
SMS Services in Bosnia and Herzegovina
Enable secure and efficient customer engagement using compliant SMS solutions in Bosnia and Herzegovina.
SMS & Telecom Governance
Who Regulates Messaging & Telecom in Bosnia and Herzegovina?
Regulatory Authority
Communications Regulatory Agency(CRA)
Governs all SMS traffic and telecom policies
Ensures compliance for businesses
Telecom Operators
BH Telecom
m:tel
HT Eronet
- The operators deliver the core infrastructure required for enterprise SMS services.
- Sender ID registration and message content approvals are managed through their platforms.
Telecom Market share in Bosnia and Herzegovina
BH Telecom, m:tel, and HT Eronet dominate the telecom market in Bosnia and Herzegovina, with BH Telecom holding around 42–45%, m:tel about 36–41%, and HT Eronet approximately 14–21% of the sector’s share.
Country Summary Snapshot
Bosnia and Herzegovina - An Overview
| Country Code | BA |
|---|---|
| Region | Europe |
| Capital | Sarajevo |
| Currency | Bosnia-Herzegovina Convertible Marka |
| Language | Bosnian, Croatian, Serbian |
| Calling Code | +387 |
| MCC | 218 |
| Mobile Number Portability | No |
| Two Way SMS supported | No |
| Character Limit | None |
| Concatenated Messages Support | Yes |
| SenderID Registration Required | Yes |
Regulation
SMS Regulations
Businesses and organizations must comply with Bosnia and Herzegovina’s telecom regulator, the Communications Regulatory Agency (RAK), to send SMS legally in the country. Separate regulations apply for domestic SMS traffic and for international messaging.
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Sender ID Registrations
The companies that are planning to send SMS in the Bosnia and Herzegovina must register their Sender ID. There are guidelines to register the Sender ID.
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