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BURUNDI REGULATIONS

SMS Regulations
in Burundi

The ARCT's regulations and guidelines must be adhered to by the companies in order to guarantee compliance and foster campaign success.

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Why Regulation Matters

SMS Regulations

Why Regulations Matter

To guarantee smooth SMS campaigns and prevent legal complications, companies must meet national telecom requirements. Key steps include setting up approved Sender IDs, collecting opt-in permissions, and observing permitted time windows for promotional messaging.

Local SMS Guidelines

Local SMS Regulations

SMS Regulations for Local Companies

  • Pre-registered sender id is allowed towards all Burundi networks.

International SMS Regulations

SMS Regulations
for International Companies

  • Dynamic Alphanumeric Sender ID is allowed in all Burundi networks.

Universal Best Practices

Best Practices for All Senders

Do's

  • Send only to users who opted in

  • Include free opt-out methods (link or SMS)

  • Use HELP/STOP keywords in user’s language

  • Maintain sender brand consistency

  • Follow message length limits

Dont's

  • No political, gambling, or religious content

  • Don’t message DND-listed numbers

  • Avoid generic Sender IDs

  • Never skip Sender ID registration

  • Don’t send during restricted hours

Price

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