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CZECHIA REGULATIONS

SMS Regulations
in Czechia (Czech Republic)

To ensure adherence and enhance campaign effectiveness, businesses must comply with the regulations and guidelines set by the CTU.

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Why Regulation Matters

SMS Regulations

Why Regulations Matter

To ensure message delivery and avoid legal issues, all businesses, whether local or global, must adhere to national telecom guidelines for SMS. This includes setting up Sender IDs, obtaining opt-in permissions, and following restricted hours for promotional messaging.

Local SMS Guidelines

Local SMS Regulations

SMS Regulations for Local Companies

  • Sender ID needs to be registered in all Czech networks.
  • Spamming and Phishing messages are strictly prohibited.
  • All Unregistered sender IDs will be rejected on local direct routes.

International SMS Regulations

SMS Regulations
for International Companies

  • Alphanumeric Sender ID needs to be registered in T-Mobile and Nordic Telecom with the setup time 2-3 weeks.

  • In O2(Telefonica) and Vodafone full Dynamic Alphanumeric are allowed except national numeric senders.

Universal Best Practices

Best Practices for All Senders

Do's

  • Send only to users who opted in

  • Include free opt-out methods (link or SMS)

  • Use HELP/STOP keyword in user’s language

  • Maintain sender brand consistency

  • Follow message length limits

Dont's

  • No political, gambling, or religious content

  • Don’t message DND-listed numbers

  • Avoid generic Sender IDs

  • Never skip Sender ID registration

  • Don’t send during restricted hours

Price

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