dk

DENMARK REGULATIONS

SMS Regulations
in Denmark

To ensure compliance and achieve effective campaign outcomes, companies must follow the rules and guidelines of the Danish Business Authority.

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Why Regulation Matters

SMS Regulations

Why Regulations Matter

To ensure message delivery and avoid legal issues, all businesses, whether local or global, must adhere to national telecom guidelines for SMS. This includes setting up Sender IDs, obtaining opt-in permissions, and following restricted hours for promotional messaging.

Local SMS Guidelines

Local SMS Regulations

SMS Regulations for Local Companies

  • Pre-register sender id is required in all Danish networks. All sender ids and URLs must be sent for whitelisted.
  • Numeric and Short Code Sender ID not supported.

International SMS Regulations

SMS Regulations
for International Companies

  • Pre-register sender id is required in all Danish networks. All sender ids and URLs must be sent for whitelisted.

  • Numeric and Short Code Sender ID not supported.

Universal Best Practices

Best Practices for All Senders

Do's

  • Send only to users who opted in

  • Include free opt-out methods (link or SMS)

  • Use HELP/STOP keywords in user’s language

  • Maintain sender brand consistency

  • Follow message length limits

Dont's

  • No political, gambling, or religious content

  • Don’t message DND-listed numbers

  • Avoid generic Sender IDs

  • Never skip Sender ID registration

  • Don’t send during restricted hours

Price

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