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DOMINICA REGULATIONS

SMS Regulations
in Dominica

Companies must comply with NTRC-OECS regulations and guidelines to remain compliant and enhance campaign success.

SMS Regulation Cover Image
uber
tiktok
selfdrive
pearl
huawei
carrefour
Why Regulation Matters

SMS Regulations

Why Regulations Matter

To ensure message delivery and avoid legal issues, all businesses, whether local or global, must adhere to national telecom guidelines for SMS. This includes setting up Sender IDs, obtaining opt-in permissions, and following restricted hours for promotional messaging.

Local SMS Guidelines

Local SMS Regulations

SMS Regulations for Local Companies

  • Full Dynamic (Alphanumeric-Numeric-Short Code) Sender ID is allowed in all Dominican networks.

International SMS Regulations

SMS Regulations
for International Companies

  • Full Dynamic (Alphanumeric-Numeric-Short Code) Sender ID is allowed in all Dominican networks.

Universal Best Practices

Best Practices for All Senders

Do's

  • Send only to users who opted in

  • Include free opt-out methods (link or SMS)

  • Use HELP/STOP keywords in user’s language

  • Maintain sender brand consistency

  • Follow message length limits

Dont's

  • No political, gambling, or religious content

  • Don’t message DND-listed numbers

  • Avoid generic Sender IDs

  • Never skip Sender ID registration

  • Don’t send during restricted hours

Price

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