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ERITREA REGULATIONS

SMS Regulations
in Eritrea

To ensure compliance and boost campaign success, the companies must follow the regulations and guidelines of the Ministry of Information and Communications.

SMS Regulation Cover Image
uber
tiktok
selfdrive
pearl
huawei
carrefour
Why Regulation Matters

SMS Regulations

Why Regulations Matter

All businesses, local or international, must comply with national telecom regulations for SMS to ensure delivery and prevent legal issues. This requires configuring Sender IDs, gaining opt-in consent, and observing restricted hours for promotional messages.

Local SMS Guidelines

Local SMS Regulations

SMS Regulations for Local Companies

  • Full Dynamic (Alphanumeric-Numeric-Short Code) Sender ID is allowed in all Erithrean networks.

International SMS Regulations

SMS Regulations
for International Companies

  • Full Dynamic (Alphanumeric-Numeric-Short Code) Sender ID is allowed in all Erithrean networks.

Universal Best Practices

Best Practices for All Senders

Do's

  • Send only to users who opted in

  • Include free opt-out methods (link or SMS)

  • Use HELP/STOP keyword in user’s language

  • Maintain sender brand consistency

  • Follow message length limits

Dont's

  • No political, gambling, or religious content

  • Don’t message DND-listed numbers

  • Avoid generic Sender IDs

  • Never skip Sender ID registration

  • Don’t send during restricted hours

Price

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