fi

FINLAND REGULATIONS

SMS Regulations
in Finland

To ensure compliance and enhance campaign success, companies must follow the regulations and guidelines set by the Finnish Transport and Communications Agency (Traficom).

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Why Regulation Matters

SMS Regulations

Why Regulations Matter

For reliable message delivery and to remain legally compliant, businesses—both domestic and international—must follow national SMS regulations. These include registering Sender IDs, securing customer opt-in consent, and respecting restricted hours for promotional communications.

Local SMS Guidelines

Local SMS Regulations

SMS Regulations for Local Companies

  • Dynamic Alphanumeric Sender ID is allowed in all Finnish networks.
  • All SMS that contains URL links must be pre-approved prior of messaging end users otherwise your messages will not deliver.

International SMS Regulations

SMS Regulations
for International Companies

  • Dynamic Alphanumeric Sender ID is allowed in all Finnish networks.

  • All SMS that contains URL links must be pre-approved prior of messaging end users otherwise your messages will not deliver.

Universal Best Practices

Best Practices for All Senders

Do's

  • Send only to users who opted in

  • Include free opt-out methods (link or SMS)

  • Use HELP/STOP keyword in user’s language

  • Maintain sender brand consistency

  • Follow message length limits

Dont's

  • No political, gambling, or religious content

  • Don’t message DND-listed numbers

  • Avoid generic Sender IDs

  • Never skip Sender ID registration

  • Don’t send during restricted hours

Price

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