GHANA REGULATIONS
SMS Regulations
in Ghana
To ensure adherence and enhance campaign effectiveness, businesses must comply with the regulations and guidelines set by the NCA.
SMS Regulations
Why Regulations Matter
To ensure message delivery and avoid legal issues, all businesses, whether local or global, must adhere to national telecom guidelines for SMS. This includes setting up Sender IDs, obtaining opt-in permissions, and following restricted hours for promotional messaging.
Local SMS Regulations
SMS Regulations for Local Companies
- Pre-registered Alphanumeric Sender IDs are allowed in all networks.
- Sender ID and content template are needed for registration.
International SMS Regulations
SMS Regulations
for International Companies
Dynamic (Alpha) Sender ID is allowed in all Ghana networks except MTN in which registration is required.
Universal Best Practices
Best Practices for All Senders
Do's
Send only to users who opted in
Include free opt-out methods (link or SMS)
Use HELP/STOP keyword in user’s language
Maintain sender brand consistency
Follow message length limits
Dont's
No political, gambling, or religious content
Don’t message DND-listed numbers
Avoid generic Sender IDs
Never skip Sender ID registration
Don’t send during restricted hours
Start Messaging Compliantly
Sender ID Registration Support
Regional Compliance Help
Free Trial to Test Your Workflow