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GREECE REGULATIONS

SMS Regulations
in Greece

To ensure compliance and improve campaign success, companies must follow the regulations and guidelines set by Greece’s Hellenic Telecommunications and Post Commission (EETT).

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Why Regulation Matters

SMS Regulations

Why Regulations Matter

To guarantee message delivery and stay compliant with the law, all businesses both domestic and international must follow national SMS regulations. This entails registering Sender IDs, securing opt-in consent from recipients, and observing permitted time frames for sending promotional messages.

Local SMS Guidelines

Local SMS Regulations

SMS Regulations for Local Companies

  • Dynamic National Numeric Sender ID is allowed (without the country code +30).
  • Dynamic Alphanumeric Sender ID (up to 11 characters) is allowed in all Greek networks.
  • Special characters are not supported in the sender text.

International SMS Regulations

SMS Regulations
for International Companies

  • Dynamic National Numeric Sender ID is allowed (without the country code +30).

  • Dynamic Alphanumeric Sender ID (up to 11 characters) is allowed in all Greek networks.

  • Special characters are not supported in the sender text.

Universal Best Practices

Best Practices for All Senders

Do's

  • Send only to users who opted in

  • Include free opt-out methods (link or SMS)

  • Use HELP/STOP keyword in user’s language

  • Maintain sender brand consistency

  • Follow message length limits

Dont's

  • No political, gambling, or religious content

  • Don’t message DND-listed numbers

  • Avoid generic Sender IDs

  • Never skip Sender ID registration

  • Don’t send during restricted hours

Price

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