SMS Regulations
Why Regulations Matter
To guarantee message delivery and stay compliant with the law, all businesses both domestic and international must follow national SMS regulations. This entails registering Sender IDs, securing opt-in consent from recipients, and observing permitted time frames for sending promotional messages.
Local SMS Regulations
SMS Regulations for Local Companies
- Dynamic National Numeric Sender ID is allowed (without the country code +30).
- Dynamic Alphanumeric Sender ID (up to 11 characters) is allowed in all Greek networks.
- Special characters are not supported in the sender text.
International SMS Regulations
SMS Regulations
for International Companies
Dynamic National Numeric Sender ID is allowed (without the country code +30).
Dynamic Alphanumeric Sender ID (up to 11 characters) is allowed in all Greek networks.
Special characters are not supported in the sender text.
Universal Best Practices
Best Practices for All Senders
Do's
Send only to users who opted in
Include free opt-out methods (link or SMS)
Use HELP/STOP keyword in user’s language
Maintain sender brand consistency
Follow message length limits
Dont's
No political, gambling, or religious content
Don’t message DND-listed numbers
Avoid generic Sender IDs
Never skip Sender ID registration
Don’t send during restricted hours