Jamaica
SMS Services in Jamaica
Connect with customers instantly using trusted, compliant SMS solutions across Jamaica.
SMS & Telecom Governance
Who Regulates Messaging & Telecom in Jamaica?
Regulatory Authority
Office of Utilities Regulation (OUR) / Spectrum Management Authority (SMA)
Governs all SMS traffic and telecom policies
Ensures compliance for businesses
Telecom Operators
Digicel
Flow
- Both operators offer the infrastructure required for enterprise SMS services.
- Sender ID registration and content approval are managed directly through their platforms.
Telecom Market share in Jamaica
Digicel and Flow together dominate the Jamaica telecom landscape, forming a regulated duopoly that accounts for nearly 100% of the market, with Digicel holding around 64% and Flow capturing approximately 36% of the sector’s revenue.
Country Summary Snapshot
Jamaica - An Overview
| Country Code | JM |
|---|---|
| Region | North America |
| Capital | Kingston |
| Currency | Jamaican Dollar |
| Language | English |
| Calling Code | +1876 |
| MCC | 338 |
| Mobile Number Portability | No |
| Two Way SMS supported | No |
| Character Limit | None |
| Concatenated Messages Support | Yes |
| SenderID Registration Required | No |
Regulation
SMS Regulations
Businesses and organisations must comply with Jamaica’s telecom regulator, the Office of Utilities Regulation (OUR), to send SMS legally. Separate guidelines apply for domestic SMS traffic and for international messaging.
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