SMS & Telecom Governance
Who Regulates Messaging & Telecom in Jordan?
Regulatory Authority
Telecommunications Regulatory Commission(TRC)
- Governs all SMS traffic and telecom policies 
- Ensures compliance for businesses 
Telecom Operators
- Zain Jordan 
- Orange Jordan 
- Umniah 
- Enterprise SMS traffic is supported through the operators’ dedicated infrastructure.
- Sender IDs and message content are reviewed and approved directly on their platforms.
Telecom Market share in Jordan
Zain and Orange are the two leading operators in Jordan, jointly controlling around 75–80% of the telecom market, while Umniah (Batelco) holds the remaining 20–25%, offering strong competition in both mobile and data services.
Country Summary Snapshot
Jordan - An Overview
| Country Code | JO | 
|---|---|
| Region | Middle East & Africa | 
| Capital | Amman | 
| Currency | Jordanian Dinar | 
| Language | Arabic | 
| Calling Code | +962 | 
| MCC | 416 | 
| Mobile Number Portability | Yes | 
| Two Way SMS supported | No | 
| Character Limit | 160 Characters | 
| Concatenated Messages Support | Yes | 
| SenderID Registration Required | Yes | 
Regulation
SMS Regulations
Businesses and organisations must comply with Jordan’s Telecommunications Regulatory Commission (TRC) to send SMS legally. The TRC enforces strict guidelines for both domestic and international SMS traffic, including requirements for sender ID registration, message content approval, and user opt-in consent to prevent spam and ensure transparency in messaging.
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Sender ID Registrations
The companies that are planning to send SMS in the Jordan must register their Sender ID. There are guidelines to register the Sender ID.
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