Kosovo
SMS Services in Kosovo
Deliver messages to customers instantly with trusted, regulation-compliant SMS services across Kosovo.
SMS & Telecom Governance
Who Regulates Messaging & Telecom in Kosovo?
Regulatory Authority
Regulatory Authority of Electronic and Postal Communications (ARKEP)
Governs all SMS traffic and telecom policies
Ensures compliance for businesses
Telecom Operators
Vala
IPKO
- Both operators offer the infrastructure required for enterprise SMS services.
- Sender ID registration and message content approval are managed through their platforms.
Telecom Market share in Kosovo
IPKO leads Kosovo’s telecom market with about 55% share, while Vala (PTK) holds around 42%. Together, the two operators form a duopoly, covering nearly the entire mobile sector.
Country Summary Snapshot
Kosovo - An Overview
| Country Code | XK |
|---|---|
| Region | Europe |
| Capital | Pristina |
| Currency | Euro |
| Language | Albanian, Serbian |
| Calling Code | 383 |
| MCC | 221 |
| Mobile Number Portability | No |
| Two Way SMS supported | No |
| Character Limit | None |
| Concatenated Messages Support | Yes |
| SenderID Registration Required | No |
Regulation
SMS Regulations
Businesses and organisations must comply with the regulations of Kosovo’s Regulatory Authority of Electronic and Postal Communications (ARKEP) to send SMS legally in the country. Separate rules apply for domestic messaging and for international SMS traffic.
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