PALAU REGULATIONS
SMS Regulations
in Palau
To ensure compliance and boost campaign success, the companies must follow the regulations and guidelines of the Palau National Communications Corporation.
SMS Regulations
Why Regulations Matter
To guarantee proper delivery and stay compliant with the law, businesses across the globe must follow national telecom SMS rules, which require Sender ID registration, customer consent, and adherence to time restrictions for promotions.
Local SMS Regulations
SMS Regulations for Local Companies
- Full Dynamic (Alphanumeric-Numeric-Short Code) Sender ID is allowed in all Palau networks.
International SMS Regulations
SMS Regulations
for International Companies
Full Dynamic (Alphanumeric-Numeric-Short Code) Sender ID is allowed in all Palau networks.
Universal Best Practices
Best Practices for All Senders
Do's
Send only to users who opted in
Include free opt-out methods (link or SMS)
Use HELP/STOP keyword in user’s language
Maintain sender brand consistency
Follow message length limits
Dont's
No political, gambling, or religious content
Don’t message DND-listed numbers
Avoid generic Sender IDs
Never skip Sender ID registration
Don’t send during restricted hours
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