SMS & Telecom Governance
Who Regulates Messaging & Telecom in Sri Lanka?
Regulatory Authority
Telecommunications Regulatory Commission of Sri Lanka (TRCSL)
Governs all SMS traffic and telecom policies
Ensures compliance for businesses
Telecom Operators
Dialog
Mobitel
Airtel Lanka
- Both operators provide infrastructure for enterprise SMS services
- Sender ID and content approval handled via their platforms
Telecom Market share in Sri Lanka
In Sri Lanka, Dialog leads the telecom market with around 50% share, followed by SLT-Mobitel with approximately 28–30%, and Airtel Lanka holding about 20–22% of the market.
Country Summary Snapshot
Sri Lanka - An Overview
| Country Code | LK |
|---|---|
| Region | Asia |
| Capital | Colombo, Sri Jayawardenepura Kotte |
| Currency | Sri Lankan Rupee |
| Language | Sinhala, Tamil |
| Calling Code | +94 |
| MCC | 413 |
| Mobile Number Portability | No |
| Two Way SMS supported | No |
| Character Limit | 160 Characters |
| Concatenated Messages Support | Yes |
| SenderID Registration Required | Yes |
Regulation
SMS Regulations
Businesses and organisations must comply with Sri Lanka’s telecom regulator, the Telecommunications Regulatory Commission of Sri Lanka (TRCSL), to send SMS legally. Separate regulations apply for domestic SMS traffic and for international messaging.
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Sender ID Registrations
The companies that are planning to send SMS in the Sri Lanka must register their Sender ID. There are guidelines to register the Sender ID.
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