SMS & Telecom Governance
Who Regulates Messaging & Telecom in Zimbabwe?
Regulatory Authority
Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ)
Governs all SMS traffic and telecom policies
Ensures compliance for businesses
Telecom Operators
Econet
NetOne
Telecel
- Enterprise SMS traffic is supported through the operators’ dedicated infrastructure.
- Sender IDs and message content are reviewed and approved directly on their platforms.
Telecom Market share in Zimbabwe
In Zimbabwe, Econet Wireless leads the telecom market with an estimated 60–65% share, followed by NetOne with around 25%, and Telecel holding roughly 10%, forming a three-player market structure.
Country Summary Snapshot
Zimbabwe - An Overview
| Country Code | ZW |
|---|---|
| Region | Middle East & Africa |
| Capital | Harare |
| Currency | Zimbabwean Dollar (ZWL) |
| Language | Shona, English, Tshwa language |
| Calling Code | +263 |
| MCC | 648 |
| Mobile Number Portability | No |
| Two Way SMS supported | No |
| Character Limit | 160 Characters |
| Concatenated Messages Support | Yes |
| SenderID Registration Required | Yes |
Regulation
SMS Regulations
Businesses and organisations must comply with Zimbabwe’s telecom regulator, POTRAZ (Postal and Telecommunications Regulatory Authority of Zimbabwe), to send SMS legally. Separate regulations apply for domestic SMS traffic and for international messaging.
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Sender ID Registrations
The companies that are planning to send SMS in the Zimbabwe must register their Sender ID. There are guidelines to register the Sender ID.
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