WhatsApp API
Get answers to the most common questions about WhatsApp Business API—from onboarding to messaging workflows. A quick guide to help you understand pricing, setup, templates, opt-ins, and more with ease.
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A WhatsApp API provider is a company authorized by WhatsApp to offer access to WhatsApp's Business API, allowing businesses to integrate WhatsApp messaging into their systems and communicate with customers at scale..
WhatsApp Business API is the official API used for WhatsApp integration. It's designed for medium to large businesses to communicate with customers programmatically..
Yes, when used properly, the official WhatsApp Business API is safe. It includes end-to-end encryption and follows WhatsApp's security standards. However, users should be cautious of unofficial or third-party APIs that may pose security risks..
No, you need a WhatsApp Business account to use the WhatsApp Business API. It's not available for personal WhatsApp accounts..
Yes, the WhatsApp Business API allows you to send various types of messages, including text, multimedia, and template messages to customers who have opted in to receive communications from your business..
To use the WhatsApp Business API, you need to create a WhatsApp Business account, get API access from a WhatsApp Business Solution Provider like D7 Networks, integrate the API into your system, and configure your messaging features for customer interactions..
1. Keep messages concise and relevant to customers. 2. Use templates for common queries or notifications. 3. Ensure timely responses to customer inquiries. 4. Integrate automation and chatbots for efficient support. 5. Personalize communication to enhance customer experience..
The WhatsApp Business API itself is free to use, but there may be charges for message delivery and service provider fees, depending on the volume of messages and the WhatsApp Business Solution Provider you choose..
Yes, a chatbot requires API access, provided by official Business Solution Providers like D7 Networks..
The WhatsApp API allows businesses to integrate automated messaging solutions, and a chatbot is an application that uses this API to interact with customers automatically..
No, D7 Networks does not charge any setup or onboarding fee, and our support during onboarding is completely free. You can get started with our messaging solutions at no cost, with no hidden fees or activation charges. Our dedicated support team will guide you through every step from account setup and API integration to live testing and configuration ensuring a seamless experience without any additional expenses..
D7 Networks charges for WhatsApp Business API per conversation, not per message. A conversation covers all messages within a 24-hour session window, following Meta’s pricing categories (marketing, utility, authentication, service). No hidden platform fees..