Connect Gmail and SMS in Make for real-time,trackable communications
Turn inbound emails into instant, personalized SMS alerts that your team can track end to end. With Make and the D7 SMS API, you can notify customers, update your team, and log every event automatically—no manual copy-paste, no context switching. Build reliable messaging workflows that scale with your operations.
Core Features:
- Delivery reports: Capture D7 delivery receipts via callbacks to update status in Sheets and keep Slack in sync. Track message IDs, timestamps, and outcomes for full observability.
- Personalization: Merge Gmail fields (sender, subject, order ID, ticket number) into SMS templates. Support for Unicode and long messages ensures your content arrives as intended.
- API flexibility: Use D7’s robust REST endpoints with API key authentication, sender ID control (where supported), scheduling, rate limiting, and retry logic mapped cleanly in Make.
Automation Flow:
1) Trigger (Gmail – New Event Triggered): When a new email matches your criteria (label, from address, keywords), Make pulls the payload (sender, subject, body, thread ID).
2) Map data: Extract variables (e.g., customer phone from the email body or a CRM lookup) and format the SMS template.
3) D7 SMS – Send automated message: Call D7’s Send API with dynamic content, sender ID, and optional scheduling. Capture the D7 message ID for tracking.
4) Slack – Notify team: Post a structured message to a channel with key details (recipient, template used, D7 message ID, Gmail link) so support or sales can act immediately.
5) Google Sheets – Log entry: Append a row with email metadata, SMS payload, D7 message ID, timestamp, and initial status.
6) Delivery status update (optional but recommended): Use a D7 delivery webhook to trigger a Make route that updates the matching Sheets row and posts a Slack thread reply with final status (Delivered, Failed, etc.).
Who It’s For:
- Developers: Build reliable, testable messaging pipelines with clear mappings, error handling, and callbacks.
- Marketers: Trigger timely, personalized SMS alerts for leads and campaigns without leaving your stack.
- Ops teams: Standardize notifications and audit trails across teams with instant visibility into delivery outcomes.
