Wix to SMS Automation with Make.com

Integrate your Wix site, Google Sheets, and D7 SMS using a robust Make.com workflow to streamline data capture, notifications, and reporting. This developer-friendly automation scenario connects Wix as the trigger app, processes data in Google Sheets, and uses D7 SMS integration for real-time messaging—without manual intervention or custom backend code.

This Make.com workflow uses Wix as the trigger, Google Sheets for structured data storage, and D7 SMS for outbound notifications. The scenario is fully configurable and extensible for different Wix applications (forms, bookings, registrations, or ecommerce events).

1. Trigger: Wix Event

- Configure Wix as the trigger app in Make.com.

- Trigger types can include:

- New form submissions

- New orders or bookings

- New member registrations or profile updates

- When the event fires, Make.com receives a payload with relevant data (e.g., name, email, phone, order ID, timestamps, custom fields).

2. Data Parsing & Validation in Make.com

- Use Make.com tools (e.g., JSON Parse , Set Variable , Router ) to normalize and transform the incoming Wix data.

- Validate key fields:

- Check for a valid phone number (for D7 SMS delivery)

- Normalize date/time formats

- Map form fields to consistent column names expected by Google Sheets

- Optionally, add conditions to filter events (e.g., only process paid orders or specific form types).

3. Google Sheets: Append or Update Row

- Add a Google Sheets module to append a new row or update an existing one based on a unique key (e.g., order ID, email, or form submission ID).

- Typical fields to store:

- Submission timestamp

- User contact data (name, email, phone)

- Form or order details (items, price, custom answers)

- Processing status (e.g., “New”, “Notified”, “Completed”)

- This creates a centralized, queryable data store for analytics, reporting, and downstream automation.

4. D7 SMS Integration: Send SMS Notifications

- Add a D7 SMS module in your Make.com workflow to send transactional or alert messages based on the Wix event.

- Use dynamic fields to personalize SMS content:

- “Hi {{Name}}, we received your order {{OrderID}}.”

- “Your booking for {{Service}} on {{Date}} is confirmed.”

- Configure routing logic to:

- Notify end users (customers, members)

- Alert internal teams (sales, support, operations)

- Handle delivery errors via Make.com’s built-in error handling and retry logic.

5. Optional: Conditional Branching and Logging

- Use routers and filters to create different paths:

- Paid vs. unpaid orders

- High-value leads vs. standard leads

- Different sites or forms mapped to separate sheets

- Log technical data (API responses, error codes, SMS status) in a separate Google Sheet tab for debugging and audit.

6. Monitoring & Scaling

- Enable scheduled or real-time execution in Make.com.

- Use Make.com’s execution history to inspect payloads, failures, and performance.

- Scale by adding more modules (e.g., CRM, email, webhooks) as requirements grow, without changing the core Wix → Sheets → D7 SMS pattern.

1. End-to-End Automation

- Eliminate repetitive exports from Wix and manual updates to Google Sheets.

- Automate notifications with D7 SMS integration, ensuring users and teams are informed instantly.

2. Developer-Friendly Make.com Workflow

- Visual scenario builder with granular control over each step.

- Easy mapping of Wix fields to Google Sheets columns and D7 SMS parameters.

- Clear logs for debugging and performance optimization.

3. Centralized, Queryable Data in Google Sheets

- Maintain a clean, structured dataset from all Wix events.

- Use Google Sheets for:

- Reporting and dashboards

- Ad-hoc analysis and experiments

- Data export to BI tools or databases

4. Reliable, Real-Time SMS Delivery with D7 SMS

- Use the D7 SMS API to send scalable, compliant, and trackable messages.

- Configure multiple message templates for various events (orders, bookings, support tickets).

- Integrate delivery status into your spreadsheet for visibility.

5. Configurable Logic and Error Handling

- Implement conditional logic directly in your Make.com workflow—no custom backend required.

- Use Make.com’s error handlers, retries, and notifications to handle transient failures.

- Log failures to a dedicated sheet for post-mortem analysis.

6. Low Maintenance and Extensible Architecture

- No server management or middleware required—everything runs in Make.com.

- Extend the scenario to include CRMs, email providers, or internal APIs with additional modules.

- Version and duplicate scenarios for staging, testing, and production environments.

1. Lead Capture from Wix Forms to Google Sheets with SMS Alerts

- Trigger: New Wix contact or lead form submission.

- Flow:

- Capture lead details.

- Append a row in Google Sheets with lead info and source.

- Send an internal D7 SMS to the sales team with lead summary and priority.

- Outcome: Zero-delay lead routing and a central lead log for follow-up and reporting.

2. Order Tracking and Customer Notifications

- Trigger: New Wix store order.

- Flow:

- Record order data in Google Sheets (order ID, items, amount, customer phone).

- Send a D7 SMS confirmation to the customer with order summary and expected processing time.

- Optionally, send an internal SMS to the fulfillment team for high-value or priority orders.

- Outcome: Automated order log and instant communication with customers and staff.

3. Event or Appointment Bookings

- Trigger: New Wix booking or registration.

- Flow:

- Log booking details to Google Sheets (date, time, service type, participant count).

- Send D7 SMS reminders to attendees with event details and links.

- Update booking status in the sheet when confirmed or rescheduled.

- Outcome: Reduced no-shows and unified tracking of all bookings.

4. Support or Issue Tracking

- Trigger: New support form submission on Wix.

- Flow:

- Append ticket data to a “Support Tickets” sheet with status and priority columns.

- Notify the support on-call engineer via D7 SMS for high-priority issues.

- Outcome: Faster incident response, transparent ticket history, and simple triage.

5. Multi-Site or Multi-Brand Data Consolidation

- Trigger: Events from multiple Wix sites.

- Flow:

- Route by site or brand ID in Make.com.

- Store all data in a master Google Sheet with a “Site” column.

- Send D7 SMS notifications with site-specific sender IDs or templates.

- Outcome: Centralized analytics across properties with minimal configuration overhead.

1. Prepare Your Tools

- Wix account with the relevant forms, store, or booking setup.

- Google account with a target Google Sheet (and defined column structure).

- D7 SMS account with API credentials.

- Make.com account with access to the necessary modules.

2. Build the Make.com Workflow

- Add Wix as the trigger and configure the event type.

- Map incoming data to Google Sheets fields and test row insertion.

- Configure D7 SMS integration with your API key and set up SMS templates using dynamic fields from the trigger.

3. Test and Validate

- Run test submissions from your Wix site.

- Confirm data is written correctly into Google Sheets.

- Verify that D7 SMS messages are delivered as expected and log results for troubleshooting.

4. Deploy to Production

- Enable your Make.com scenario for real-time execution.

- Monitor initial runs and fine-tune filters, mappings, and SMS content.

- Document the workflow so your team can maintain and extend it.

Implement this Make.com automation to connect Wix, Google Sheets, and D7 SMS, and you’ll have a reliable, scalable workflow that reduces manual work, improves responsiveness, and centralizes critical data for your team.