SMS & Telecom Governance
Who Regulates Messaging & Telecom in Indonesia?
Regulatory Authority
Ministry of Communication and Informatics (Kominfo)
Governs all SMS traffic and telecom policies
Ensures compliance for businesses
Telecom Operators
Telkomsel
Indosat Ooredoo
XL Axiata
Smartfren
- Enterprise messaging is routed through their regulated networks.
- Operator platforms ensure adherence to national telecom regulations for SMS traffic.
Telecom Market share in Indonesia
In Indonesia, Telkomsel dominates the telecom market with around 50% share, followed by Indosat Ooredoo with approximately 20%, XL Axiata holding about 18%, and Smartfren or Tri (3) accounting for roughly 12% of the market.
Country Summary Snapshot
Indonesia - An Overview
| Country Code | ID |
|---|---|
| Region | Asia |
| Capital | Jakarta |
| Currency | Indonesian Rupiah |
| Language | Indonesian |
| Calling Code | +62 |
| MCC | 510 |
| Mobile Number Portability | No |
| Two Way SMS supported | No |
| Character Limit | 160 Characters |
| Concatenated Messages Support | Yes |
| SenderID Registration Required | Yes |
Regulation
SMS Regulations
Businesses and organisations must comply with Indonesia’s telecom authority, the Ministry of Communication and Informatics (Kominfo), to send SMS legally. All promotional and transactional SMS must be sent through registered aggregators approved by operators.
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Sender ID Registrations
The companies that are planning to send SMS in the UAE must register their Sender ID. There are separate guidelines for local and international entities to register the SenderID.
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