SMS & Telecom Governance
Who Regulates Messaging & Telecom in Kuwait?
Regulatory Authority
Communications and Information Technology Regulatory Authority (CITRA)
Governs all SMS traffic and telecom policies
Ensures compliance for businesses
Telecom Operators
Zain Kuwait
Ooredoo Kuwait
stc Kuwait
- Both operators provide infrastructure for enterprise SMS services
- Sender ID and content approval handled via their platforms
Telecom Market share in Kuwait
Zain, Ooredoo, and stc collectively dominate Kuwait’s telecom sector, forming a highly competitive triopoly where Zain holds around 40%, Ooredoo 30%, and stc 30% of the market share.
Country Summary Snapshot
Kuwait - An Overview
| Country Code | KW |
|---|---|
| Region | Middle East & Africa |
| Capital | Kuwait City |
| Currency | Kuwaiti Dinar |
| Language | Arabic |
| Calling Code | +965 |
| MCC | 419 |
| Mobile Number Portability | Yes |
| Two Way SMS supported | No |
| Character Limit | 160 Characters |
| Concatenated Messages Support | Yes |
| SenderID Registration Required | Yes |
Regulation
SMS Regulations
Businesses and organisations must comply with Kuwait’s Communications and Information Technology Regulatory Authority (CITRA) to send SMS legally. Separate regulations apply for domestic and international SMS traffic, including rules on Sender ID registration, message content approval, and user consent to ensure compliance and prevent spam.
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Sender ID Registrations
The companies that are planning to send SMS in the UAE must register their Sender ID. There are separate guidelines for local and international entities to register the SenderID.
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