UNITED STATES OF AMERICA REGULATIONS
SMS Regulations
in United States of America
Companies must adhere to FCC’s regulations and guidelines to remain compliant and achieve successful campaign outcomes.
SMS Regulations
Why Regulations Matter
To ensure message delivery and avoid legal issues, all businesses, whether local or global, must adhere to national telecom guidelines for SMS. This includes setting up Sender IDs, obtaining opt-in permissions, and following restricted hours for promotional messaging.
Local SMS Regulations
SMS Regulations for Local Companies
- For the Companies registered in USA, 10DLC registration is mandatory.
- Brand Name and Campaign has to be registered with Campaign Registry
International SMS Regulations
SMS Regulations
for International Companies
For the companies not registered in USA, we can support with Toll Free service.
Brand Name and Campaign has to be registered.
Universal Best Practices
Best Practices for All Senders
Do's
Send only to users who opted in
Include free opt-out methods (link or SMS)
Use HELP/STOP keyword in user’s language
Maintain sender brand consistency
Follow message length limits
Dont's
No political, gambling, or religious content
Don’t message DND-listed numbers
Avoid generic Sender IDs
Never skip Sender ID registration
Don’t send during restricted hours
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