Usecase in Retail Solutions

Turn abandoned carts into orders.

Use the WhatsApp Business API to send timely, personalized cart reminders that bring shoppers back, answer purchase questions, and guide them securely to checkout in a familiar messaging channel.

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Why Use WhatsApp

Turning Conversations into Growth

Always On Customer Lifecycle

From awareness and discovery to purchase, post-purchase, and re-engagement, deliver engaging, continuous conversations that keep customers connected at every stage.

No code Set Up & Easy Onboarding

You can set up your WhatsApp API account easily, no coding required. As a Meta business partner, we ensure smooth integration and provide expert support for any complex queries.

One Platform & Endless Possibilities

Reach customers at the right time with your messages, automate replies, and sales with chatbots. Enhance every interaction with AI for smarter, more effective communication.

Messaging Possibilities

The Use Case Scenarios

Send a WhatsApp reminder one hour after abandonment, summarizing items left in the cart and linking to checkout.

Trigger a limited-time discount message for high-value abandoned carts to encourage customers to complete their purchase.

Notify shoppers that items in their abandoned cart have low stock, prompting quicker purchase decisions.

Message customers who abandoned apparel carts, inviting questions about size, fit, or style before they decide.

Reach out to customers who dropped off at shipping step, clarifying delivery times, costs, and available options.

Re-engage shoppers who browsed on desktop by sending their abandoned cart details directly to their WhatsApp.

The Key Features

WhatsApp Features Powering Abandoned Cart Recovery on WhatsApp

Rich Cart Preview Messages

Send product images, names, and prices in a single message so customers instantly recognize and revisit their abandoned cart.

Pre-Approved Message Templates

Trigger compliant, standardized reminder messages at scale, ensuring consistent abandoned cart outreach across all retail campaigns.

Interactive Buttons and Quick Replies

Offer one-tap actions like “View Cart,” “Apply Coupon,” or “Checkout Now” to reduce friction and complete purchases faster.

Personalized Messaging with Customer Variables

Insert customer names, product details, and cart values into reminders to increase relevance and response rates.

Session-Based Two-Way Conversations

Enable shoppers to reply with questions about size, availability, or shipping and resolve objections in real time.

Media Attachments for Product Support

Share size guides, fitting images, or product demos to address hesitations that caused the cart abandonment.

Secure Handover to Payment or Website

Guide customers from WhatsApp messages directly to secure payment pages or checkout flows with trackable links.

Information Security

Stay Compliant with Information Security

As an ISO/IEC 27001:2013 certified provider, we uphold the highest standards of data protection and regulatory compliance. The Information Security and Compliance Standards are integrated across all operations, ensuring strong encryption, controlled access, and continuous monitoring to maintain data integrity and global security alignment.

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Easy to use API

Integrate WhatsApp API to your system

Use the WhatsApp API to send and receive messages, create custom templates, and integrate with chatbots. After signing up and verifying your account, you can send text, images, audio, video, and location messages. The API handles both business notifications and user-initiated events.

Set Up Now See documentation

require_once __DIR__ . '/vendor/autoload.php';

use direct7\Direct7\Client;

$client = new Client(api_token="Your API token")

$response = $direct7->whatsapp->sendWhatsAppFreeformMessage(originator:"{registered_phonenumber}", recipients: [["recipient" => "{recipient}", "recipient_type" => "individual"]], message_type:"TEXT", body: "Hi");
var_dump($response);

WhatsApp API Onboarding

Easy WhatsApp API Onboarding Steps

Get your WhatsApp campaign started quickly without any coding skills. We offers easy solutions for meta registration as well as a smooth onboarding process.

PRICING

Next-Generation Services, Simple Pricing

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Start today and enhance your communication workflows.

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