Usecase in Retail Solutions

Product Video messages on WhatsApp

Showcase products with instant, visual conversations that drive purchase decisions. Product video messages via WhatsApp Business API help retail brands present items in context, answer questions, and guide purchases in real time.

Book a Demo

Why Use WhatsApp

Turning Conversations into Growth

Always On Customer Lifecycle

From awareness and discovery to purchase, post-purchase, and re-engagement, deliver engaging, continuous conversations that keep customers connected at every stage.

No code Set Up & Easy Onboarding

You can set up your WhatsApp API account easily, no coding required. As a Meta business partner, we ensure smooth integration and provide expert support for any complex queries.

One Platform & Endless Possibilities

Reach customers at the right time with your messages, automate replies, and sales with chatbots. Enhance every interaction with AI for smarter, more effective communication.

Messaging Possibilities

The Use Case Scenarios

Share short product video messages for new arrivals, highlighting key features and styling ideas in conversational commerce flows.

Provide detailed demonstration videos for premium or technical items to address customer concerns before purchase.

Follow up cart abandonment with concise product video messages that explain value, usage, or care instructions.

Share curated outfit or product bundle videos based on customers’ previous purchases or expressed preferences.

Distribute time-bound offer videos for specific categories to segmented audiences using WhatsApp API for retail campaigns.

SMS Features

WhatsApp Features Powering Product Video messages

Rich Media Messaging

Send high-quality product video messages that highlight features, usage, and fit directly within customer chats.

Interactive Message Templates

Use approved message templates with embedded videos to standardize product showcases for campaigns and triggered notifications.

Quick Replies and Buttons

Attach quick reply options and buttons beneath product videos to capture interest, sizes, or purchase intent instantly.

Catalog Integration

Connect videos to catalog items so customers can move from watching a product demo to viewing details and pricing.

Session Messaging

Continue real-time conversations after a product video is viewed to handle objections, recommend alternatives, and close sales.

Message Tagging and Labels

Tag conversations generated from specific product videos to prioritize follow-up and measure interest in particular items.

Multi-Agent Support

Route product video inquiries to available agents, ensuring timely responses during high-demand retail campaigns.

Information Security

Stay Compliant with Information Security

As an ISO/IEC 27001:2013 certified provider, we uphold the highest standards of data protection and regulatory compliance. The Information Security and Compliance Standards are integrated across all operations, ensuring strong encryption, controlled access, and continuous monitoring to maintain data integrity and global security alignment.

Know More

Easy to use API

Integrate WhatsApp API to your system

Use the WhatsApp API to send and receive messages, create custom templates, and integrate with chatbots. After signing up and verifying your account, you can send text, images, audio, video, and location messages. The API handles both business notifications and user-initiated events.

Set Up Now See documentation

require_once __DIR__ . '/vendor/autoload.php';

use direct7\Direct7\Client;

$client = new Client(api_token="Your API token")

$response = $direct7->whatsapp->sendWhatsAppFreeformMessage(originator:"{registered_phonenumber}", recipients: [["recipient" => "{recipient}", "recipient_type" => "individual"]], message_type:"TEXT", body: "Hi");
var_dump($response);

WhatsApp API Onboarding

Easy WhatsApp API Onboarding Steps

Know More

PRICING

Next-Generation Services, Simple Pricing

See pricing Start for Free

Book a Free Consultation to Know More

Start today and enhance your communication workflows.

Book a Demo Contact Sale