Usecase in Retail Solutions

Recover Missed Sales with Timely Notifications

Use WhatsApp Business API to notify customers the moment popular products are back in stock, directly in their chat. This retail WhatsApp use case supports conversational commerce by turning stock availability updates into fast, low-friction purchase journeys.

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Why Use WhatsApp

Turning Conversations into Growth

Always On Customer Lifecycle

From awareness and discovery to purchase, post-purchase, and re-engagement, deliver engaging, continuous conversations that keep customers connected at every stage.

No code Set Up & Easy Onboarding

You can set up your WhatsApp API account easily, no coding required. As a Meta business partner, we ensure smooth integration and provide expert support for any complex queries.

One Platform & Endless Possibilities

Reach customers at the right time with your messages, automate replies, and sales with chatbots. Enhance every interaction with AI for smarter, more effective communication.

Messaging Possibilities

The Use Case Scenarios

Notify waitlisted customers on WhatsApp as soon as bestsellers or limited-edition items are replenished.

Send targeted alerts only when a shopper’s selected size or color is available again.

Alert customers when previously out-of-stock cart items are replenished, linking directly back to checkout.

Update customers when an item is back in stock at their selected physical store location.

If restock is postponed, message customers with similar in-stock products to protect potential revenue.

Provide early back in stock notifications for loyalty program customers based on their preferences.

SMS Features

WhatsApp Features Powering Back in stock alert on WhatsApp

Opt-in and consent management

Collect and manage customer permissions to receive back in stock alerts via WhatsApp API for retail.

Template-based notifications

Use approved message templates to send timely, compliant back in stock notifications at scale.

Rich product messages

Share product images, pricing, and key details in a single message when an item becomes available again.

Quick reply buttons

Allow customers to reorder, choose sizes, or view similar items with one-tap responses inside the conversation.

Customer profile context

Leverage saved preferences and past purchases to prioritize and personalize stock alerts for high-intent shoppers.

Message delivery and read status

Track which alerts were delivered and opened to refine inventory and notification strategies.

API-driven triggering

Connect inventory systems to WhatsApp Business API so alerts are sent automatically when stock levels update.

Information Security

Stay Compliant with Information Security

As an ISO/IEC 27001:2013 certified provider, we uphold the highest standards of data protection and regulatory compliance. The Information Security and Compliance Standards are integrated across all operations, ensuring strong encryption, controlled access, and continuous monitoring to maintain data integrity and global security alignment.

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Easy to use API

Integrate WhatsApp API to your system

Use the WhatsApp API to send and receive messages, create custom templates, and integrate with chatbots. After signing up and verifying your account, you can send text, images, audio, video, and location messages. The API handles both business notifications and user-initiated events.

Set Up Now See documentation

require_once __DIR__ . '/vendor/autoload.php';

use direct7\Direct7\Client;

$client = new Client(api_token="Your API token")

$response = $direct7->whatsapp->sendWhatsAppFreeformMessage(originator:"{registered_phonenumber}", recipients: [["recipient" => "{recipient}", "recipient_type" => "individual"]], message_type:"TEXT", body: "Hi");
var_dump($response);

WhatsApp API Onboarding

Easy WhatsApp API Onboarding Steps

Get your WhatsApp campaign started quickly without any coding skills. We offers easy solutions for meta registration as well as a smooth onboarding process.

PRICING

Next-Generation Services, Simple Pricing

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Start today and enhance your communication workflows.

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