Usecase in Retail Solutions

Turn Ad clicks into Real-time Retail conversations

Utilize the WhatsApp Business API to seamlessly connect paid campaigns with chat-based journeys, guiding shoppers from interest to purchase.

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Why Use WhatsApp

Turning Conversations into Growth

Always On Customer Lifecycle

From awareness and discovery to purchase, post-purchase, and re-engagement, deliver engaging, continuous conversations that keep customers connected at every stage.

No code Set Up & Easy Onboarding

You can set up your WhatsApp API account easily, no coding required. As a Meta business partner, we ensure smooth integration and provide expert support for any complex queries.

One Platform & Endless Possibilities

Reach customers at the right time with your messages, automate replies, and sales with chatbots. Enhance every interaction with AI for smarter, more effective communication.

Messaging Possibilities

The Use Case Scenarios

Send curated product selections based on past purchases or preferences to drive targeted conversational commerce.

Share seasonal or limited-edition catalogs via WhatsApp API for retail to boost visibility and early interest.

Store staff send live product catalogs from WhatsApp to assist walk-in customers with variants, sizes, and colors.

Share a tailored mini-catalog of saved or similar items to re-engage customers who did not complete a purchase.

Deliver a focused catalog of replenished items to customers who requested restock alerts through conversational channels.

Distribute segmented catalogs to opted-in customer lists for promotions, clearance sales, or product discovery campaigns.

The Key Features

WhatsApp Features Powering Catalog Sharing on WhatsApp for Retail

Interactive Message Templates

Send structured catalog messages with product images, descriptions, and quick-reply options to streamline product exploration.

Rich Media Support

Share high-quality product photos, videos, and PDFs so customers can review catalog items without leaving the conversation.

Quick Reply Buttons

Enable customers to request more details, view similar products, or add items to a shortlist with a single tap.

List Messages

Present multiple product categories or collections in a scrollable list, helping customers navigate large retail catalogs efficiently.

Session Messaging

Continue real-time conversations around shared catalog items, answering questions and confirming selections within the same chat window.

Multi-Agent Support

Allow retail teams to manage high-volume catalog inquiries and product recommendations across multiple agents using one WhatsApp number.

Message Tags for Post-Purchase Updates

Follow up on catalog-driven orders with order status messages, restock alerts, and related product suggestions.

Information Security

Stay Compliant with Information Security

As an ISO/IEC 27001:2013 certified provider, we uphold the highest standards of data protection and regulatory compliance. The Information Security and Compliance Standards are integrated across all operations, ensuring strong encryption, controlled access, and continuous monitoring to maintain data integrity and global security alignment.

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Easy to use API

Integrate WhatsApp API to your system

Use the WhatsApp API to send and receive messages, create custom templates, and integrate with chatbots. After signing up and verifying your account, you can send text, images, audio, video, and location messages. The API handles both business notifications and user-initiated events.

Start building See documentation

require_once __DIR__ . '/vendor/autoload.php';

use direct7\Direct7\Client;

$client = new Client(api_token="Your API token")

$response = $direct7->whatsapp->sendWhatsAppFreeformMessage(originator:"{registered_phonenumber}", recipients: [["recipient" => "{recipient}", "recipient_type" => "individual"]], message_type:"TEXT", body: "Hi");
var_dump($response);

WhatsApp API Onboarding

Easy WhatsApp API Onboarding Steps

Get your WhatsApp campaign started quickly without any coding skills. We offers easy solutions for meta registration as well as a smooth onboarding process.

PRICING

Next-Generation Services, Simple Pricing

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Start today and enhance your communication workflows.

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