Usecase in Retail Solutions

Automate Order Confirmations and Invoices

Use the WhatsApp Business API to send real-time order confirmations, payment summaries, and invoices directly to customers in chat. This conversational commerce approach keeps shoppers informed, reduces support queries, and centralizes order documentation in a familiar messaging channel.

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Why Use WhatsApp

Turning Conversations into Growth

Always On Customer Lifecycle

From awareness and discovery to purchase, post-purchase, and re-engagement, deliver engaging, continuous conversations that keep customers connected at every stage.

No code Set Up & Easy Onboarding

You can set up your WhatsApp API account easily, no coding required. As a Meta business partner, we ensure smooth integration and provide expert support for any complex queries.

One Platform & Endless Possibilities

Reach customers at the right time with your messages, automate replies, and sales with chatbots. Enhance every interaction with AI for smarter, more effective communication.

Messaging Possibilities

The Use Case Scenarios

Automatically send a detailed WhatsApp order confirmation immediately after online or in-store purchase completion.

Issue itemized digital invoices via WhatsApp instead of email to ensure higher visibility and faster acknowledgment.

Digital Invoice Delivery for Online Orders

Share order details with interactive confirmation buttons, allowing customers to validate quantities, delivery address, and contact information.

Send time-bound payment reminders with attached invoices and payment links for pending or partial retail orders.

Provide monthly or weekly consolidated invoices over WhatsApp for recurring retail subscriptions or memberships.

The Key Features

WhatsApp Features Powering Order Confirmation & Invoices

Template Messages (Pre-approved Notifications)

Send standardized order confirmations, shipping updates, and invoice notifications at scale through approved WhatsApp message templates.

Rich Media Messages (PDFs, Images, Files)

Deliver itemized invoices, receipts, and order summaries as PDFs or images directly within the WhatsApp conversation.

Interactive Message Buttons

Add quick-reply and call-to-action buttons so customers can view invoices, confirm orders, or access order tracking in one tap.

Session Messaging for Customer Queries

Handle follow-up questions about billed items, delivery charges, or payment status in the same WhatsApp thread.

Multi-language Messaging Support

Share confirmations and invoices in the customer’s preferred language to reduce disputes and improve clarity.

Read Receipts and Delivery Status

Track whether order confirmation and invoice messages were delivered and read for better operational visibility.

Contact Management and Segmentation

Organize customer contacts and segment them based on order history to tailor transactional updates and documentation.

Information Security

Stay Compliant with Information Security

As an ISO/IEC 27001:2013 certified provider, we uphold the highest standards of data protection and regulatory compliance. The Information Security and Compliance Standards are integrated across all operations, ensuring strong encryption, controlled access, and continuous monitoring to maintain data integrity and global security alignment.

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Easy to use API

Integrate WhatsApp API to your system

Use the WhatsApp API to send and receive messages, create custom templates, and integrate with chatbots. After signing up and verifying your account, you can send text, images, audio, video, and location messages. The API handles both business notifications and user-initiated events.

Set Up Now See documentation

require_once __DIR__ . '/vendor/autoload.php';

use direct7\Direct7\Client;

$client = new Client(api_token="Your API token")

$response = $direct7->whatsapp->sendWhatsAppFreeformMessage(originator:"{registered_phonenumber}", recipients: [["recipient" => "{recipient}", "recipient_type" => "individual"]], message_type:"TEXT", body: "Hi");
var_dump($response);

WhatsApp API Onboarding

Easy WhatsApp API Onboarding Steps

Get your WhatsApp campaign started quickly without any coding skills. We offers easy solutions for meta registration as well as a smooth onboarding process.

PRICING

Next-Generation Services, Simple Pricing

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Start today and enhance your communication workflows.

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