Usecase in Retail Solutions

Turn Price Questions into Real-time conversations

Use WhatsApp Business API to handle price enquiries instantly, reduce friction in product discovery, and keep shoppers informed in their preferred channel.

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Turn price questions into Real-time conversations

Why Use WhatsApp

Turning Conversations into Growth

Always On Customer Lifecycle

From awareness and discovery to purchase, post-purchase, and re-engagement, deliver engaging, continuous conversations that keep customers connected at every stage.

No code Set Up & Easy Onboarding

You can set up your WhatsApp API account easily, no coding required. As a Meta business partner, we ensure smooth integration and provide expert support for any complex queries.

One Platform & Endless Possibilities

Reach customers at the right time with your messages, automate replies, and sales with chatbots. Enhance every interaction with AI for smarter, more effective communication.

Messaging Possibilities

The Use Case Scenarios

Shoppers message shelf codes on WhatsApp to confirm current prices before visiting or at the aisle.

Customers ask for prices of alternative sizes or colors when their preferred variant is unavailable.

Retail buyers submit quantity details on WhatsApp to receive bulk pricing or tiered rate information.

Shoppers enquire whether a specific product is included in active promotions and what the final price will be.

Customers share product photos from competitors and request current store pricing for the same or similar items.

Shoppers confirm total product prices before placing a click-and-collect order through conversational commerce.

Pre-Purchase Quote for Click-and-Collect

The Key Features

WhatsApp Features Powering Price Enquiries

Quick Replies Templates

Reuse structured responses for common price enquiries to maintain consistency and reduce agent handling time.

Product Message Catalogs

Share product cards with images, descriptions, and prices directly in chat to answer price questions contextually.

Interactive Buttons

Guide customers with reply buttons like “View Price Options” or “See Discounts” for faster price clarification.

Session and Template Messages

Respond to inbound price enquiries in real time and send approved follow-ups for updated pricing or offers.

Media Attachments

Send images or PDFs of price lists, rate cards, and promotional flyers to clarify complex or tiered pricing.

Multi-Agent Inbox Support

Allow multiple retail agents to manage high volumes of price enquiries from one WhatsApp API for retail setup.

Conversation Tagging and Labels

Tag chats as “Price Enquiry” or “Quotation Request” to prioritize follow-up and analyze retail WhatsApp use cases.

Information Security

Stay Compliant with Information Security

As an ISO/IEC 27001:2013 certified provider, we uphold the highest standards of data protection and regulatory compliance. The Information Security and Compliance Standards are integrated across all operations, ensuring strong encryption, controlled access, and continuous monitoring to maintain data integrity and global security alignment.

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Easy to use API

Integrate WhatsApp API to your system

Use the WhatsApp API to send and receive messages, create custom templates, and integrate with chatbots. After signing up and verifying your account, you can send text, images, audio, video, and location messages. The API handles both business notifications and user-initiated events.

Set Up Now See documentation

require_once __DIR__ . '/vendor/autoload.php';

use direct7\Direct7\Client;

$client = new Client(api_token="Your API token")

$response = $direct7->whatsapp->sendWhatsAppFreeformMessage(originator:"{registered_phonenumber}", recipients: [["recipient" => "{recipient}", "recipient_type" => "individual"]], message_type:"TEXT", body: "Hi");
var_dump($response);

WhatsApp API Onboarding

Easy WhatsApp API Onboarding Steps

Get your WhatsApp campaign started quickly without any coding skills. We offers easy solutions for meta registration as well as a smooth onboarding process.

PRICING

Next-Generation Services, Simple Pricing

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Start today and enhance your communication workflows.

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