Usecase in Retail Solutions

Turn Browsing interest into Confirmed Retail Appointments

Use the WhatsApp Business API to capture intent, qualify leads, and confirm sales appointments in real time.

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Why Use WhatsApp

Turning Conversations into Growth

Always On Customer Lifecycle

From awareness and discovery to purchase, post-purchase, and re-engagement, deliver engaging, continuous conversations that keep customers connected at every stage.

No code Set Up & Easy Onboarding

You can set up your WhatsApp API account easily, no coding required. As a Meta business partner, we ensure smooth integration and provide expert support for any complex queries.

One Platform & Endless Possibilities

Reach customers at the right time with your messages, automate replies, and sales with chatbots. Enhance every interaction with AI for smarter, more effective communication.

Messaging Possibilities

The Use Case Scenarios

Customers schedule personal styling or fitting appointments via WhatsApp after browsing products online or in social channels.

Shoppers book guided demos for premium electronics or appliances directly from WhatsApp product inquiries.

Customers reserve short consultation windows when picking up click-and-collect orders to explore complementary products.

VIP customers receive WhatsApp invites to book early access appointments for new season or limited-edition collections.

Customers confirm time-bound demo sessions during in-store events, workshops, or product training days via WhatsApp.

The Key Features

WhatsApp Features Powering Sales Appointment and Demo Booking

Interactive Message Templates

Send structured, pre-approved messages with clear calls to action for booking, rescheduling, and confirming retail sales appointments.

Quick Reply Buttons

Allow customers to choose preferred dates, time slots, or store locations with a single tap inside WhatsApp conversations.

List Messages

Present curated appointment options, demo types, or consultant profiles in a scrollable list to simplify decision-making.

Two-Way Messaging

Enable real-time clarification of product needs, budgets, and preferences before confirming an in-store or virtual demo.

Automated Notifications

Deliver instant confirmations, reminders, and follow-up prompts to reduce no-shows and keep appointments on schedule.

Labeling and Tagging

Organize chats by appointment status, product interest, or store location to streamline follow-up by sales staff.

Information Security

Stay Compliant with Information Security

As an ISO/IEC 27001:2013 certified provider, we uphold the highest standards of data protection and regulatory compliance. The Information Security and Compliance Standards are integrated across all operations, ensuring strong encryption, controlled access, and continuous monitoring to maintain data integrity and global security alignment.

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Easy to use API

Integrate WhatsApp API to your system

Use the WhatsApp API to send and receive messages, create custom templates, and integrate with chatbots. After signing up and verifying your account, you can send text, images, audio, video, and location messages. The API handles both business notifications and user-initiated events.

Set Up Now See documentation

require_once __DIR__ . '/vendor/autoload.php';

use direct7\Direct7\Client;

$client = new Client(api_token="Your API token")

$response = $direct7->whatsapp->sendWhatsAppFreeformMessage(originator:"{registered_phonenumber}", recipients: [["recipient" => "{recipient}", "recipient_type" => "individual"]], message_type:"TEXT", body: "Hi");
var_dump($response);

WhatsApp API Onboarding

Easy WhatsApp API Onboarding Steps

Get your WhatsApp campaign started quickly without any coding skills. We offers easy solutions for meta registration as well as a smooth onboarding process.

PRICING

Next-Generation Services, Simple Pricing

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Start today and enhance your communication workflows.

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