Usecase in Retail Solutions

Guide customers to the nearest retail store with precise location sharing

Use the WhatsApp Business API to send accurate shop locations, directions, and store details directly in chat. This retail WhatsApp use case supports conversational commerce by helping customers quickly discover and reach the most convenient outlet.

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Why Use WhatsApp

Turning Conversations into Growth

Always On Customer Lifecycle

From awareness and discovery to purchase, post-purchase, and re-engagement, deliver engaging, continuous conversations that keep customers connected at every stage.

No code Set Up & Easy Onboarding

You can set up your WhatsApp API account easily, no coding required. As a Meta business partner, we ensure smooth integration and provide expert support for any complex queries.

One Platform & Endless Possibilities

Reach customers at the right time with your messages, automate replies, and sales with chatbots. Enhance every interaction with AI for smarter, more effective communication.

Messaging Possibilities

The Use Case Scenarios

Customers share their area on WhatsApp and receive the closest store location with navigation links.

Shoppers confirm an order and choose a pickup point from suggested store locations sent in chat.

Retailers share event-specific store locations so customers can easily find promotional or pop-up venues.

Subscribers receive updated shop locations when a branch relocates, including the new map pin and access details.

Customers select their city and receive a list of nearby branches with individual location messages.

Visitors request the nearest outlet in their language and receive location details tailored to their current area.

The Key Features

WhatsApp Features Powering Shop Location Messages

Interactive Location Sharing

Send pinned store locations so customers can open maps and navigate to the nearest outlet.

Quick Replies for Store Finder

Offer predefined reply buttons so customers can instantly request locations by city, area, or postcode.

Customer Opt-In Messaging

Engage opted-in customers with location details, ensuring compliant and relevant store discovery conversations.

Rich Media Messages

Combine maps, images, and short descriptions to present store locations with nearby landmarks and access details.

Session Messaging

Answer location-related questions in real time, including parking info, public transport access, and store entrances.

Multi-Agent Inbox Support

Route location queries to the right store or regional team for faster, more accurate responses.

Template Messages

Use approved templates to send consistent, structured location updates for new openings, relocations, or temporary closures.

Information Security

Stay Compliant with Information Security

As an ISO/IEC 27001:2013 certified provider, we uphold the highest standards of data protection and regulatory compliance. The Information Security and Compliance Standards are integrated across all operations, ensuring strong encryption, controlled access, and continuous monitoring to maintain data integrity and global security alignment.

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Easy to use API

Integrate WhatsApp API to your system

Use the WhatsApp API to send and receive messages, create custom templates, and integrate with chatbots. After signing up and verifying your account, you can send text, images, audio, video, and location messages. The API handles both business notifications and user-initiated events.

Set Up Now See documentation

require_once __DIR__ . '/vendor/autoload.php';

use direct7\Direct7\Client;

$client = new Client(api_token="Your API token")

$response = $direct7->whatsapp->sendWhatsAppFreeformMessage(originator:"{registered_phonenumber}", recipients: [["recipient" => "{recipient}", "recipient_type" => "individual"]], message_type:"TEXT", body: "Hi");
var_dump($response);

WhatsApp API Onboarding

Easy WhatsApp API Onboarding Steps

Get your WhatsApp campaign started quickly without any coding skills. We offers easy solutions for meta registration as well as a smooth onboarding process.

PRICING

Next-Generation Services, Simple Pricing

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Start today and enhance your communication workflows.

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