Usecase in Retail Solutions

Clock Room & Digital Locker Management

A WhatsApp chatbot for retail handles clock room availability checks and digital locker actions through structured menus, prompts, and confirmations. Using the WhatsApp Business API, customers and staff can query space status, reserve a locker, and receive access instructions within conversational commerce flows.

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whatsapp chatbot-cloak room avalaibility

Why Use WhatsApp

Turning Conversations into Growth

Always On Customer Lifecycle

From awareness and discovery to purchase, post-purchase, and re-engagement, deliver engaging, continuous conversations that keep customers connected at every stage.

No code Set Up & Easy Onboarding

You can set up your WhatsApp API account easily, no coding required. As a Meta business partner, we ensure smooth integration and provide expert support for any complex queries.

One Platform & Endless Possibilities

Reach customers at the right time with your messages, automate replies, and sales with chatbots. Enhance every interaction with AI for smarter, more effective communication.

Messaging Possibilities

The Use Case Scenarios

A shopper selects a store and sees the current locker availability by size.

The chatbot records duration and assigns a locker based on selected time slot.

A customer requests pickup and completes OTP verification before release instructions.

The shopper selects an extension duration and confirms the updated end time.

A customer flags a stuck door and the chat routes the case to floor staff.

The Key Features

WhatsApp Features Powering Clock Room Availability Check & Digital Locker Management

List messages

Show available locker sizes, locations, and time slots in a structured selection list.

Buttons

Confirm reserve, extend, release, or report an issue with a single tap.

Quick replies

Capture required details like store, locker size, and duration using guided response options.

Session messaging

Handle active drop-off and pickup conversations in a single WhatsApp thread during the visit window.

Automated workflows

Trigger reservation creation, assignment updates, expiration handling, and release steps based on selected options.

OTP verification

Verify pickup or locker release requests by sending a one-time passcode to the customer.

Multi-agent routing

Route exceptions such as jams, lost claim tickets, or mismatched OTP to store staff for resolution.

Information Security

Stay Compliant with Information Security

As an ISO/IEC 27001:2013 certified provider, we uphold the highest standards of data protection and regulatory compliance. The Information Security and Compliance Standards are integrated across all operations, ensuring strong encryption, controlled access, and continuous monitoring to maintain data integrity and global security alignment.

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Easy to use API

Integrate WhatsApp API to your system

Use the WhatsApp API to send and receive messages, create custom templates, and integrate with chatbots. After signing up and verifying your account, you can send text, images, audio, video, and location messages. The API handles both business notifications and user-initiated events.

Start building See documentation

require_once __DIR__ . '/vendor/autoload.php';

use direct7\Direct7\Client;

$client = new Client(api_token="Your API token")

$response = $direct7->whatsapp->sendWhatsAppFreeformMessage(originator:"{registered_phonenumber}", recipients: [["recipient" => "{recipient}", "recipient_type" => "individual"]], message_type:"TEXT", body: "Hi");
var_dump($response);

WhatsApp API Onboarding

Easy WhatsApp API Onboarding Steps

Get your WhatsApp campaign started quickly without any coding skills. We offers easy solutions for meta registration as well as a smooth onboarding process.

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PRICING

Next-Generation Services, Simple Pricing

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Start today and enhance your communication workflows.

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