Usecase in Retail Solutions

Live Product Demo Booking

A WhatsApp chatbot for retail captures demo requests in-chat, confirms product interest, and collects preferred time slots using structured message formats. Using the WhatsApp Business API, the flow triggers automated workflows to create bookings, route conversations to the right staff, and keep details consistent across conversational commerce touchpoints.

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Why Use WhatsApp

Turning Conversations into Growth

Always On Customer Lifecycle

From awareness and discovery to purchase, post-purchase, and re-engagement, deliver engaging, continuous conversations that keep customers connected at every stage.

No code Set Up & Easy Onboarding

You can set up your WhatsApp API account easily, no coding required. As a Meta business partner, we ensure smooth integration and provide expert support for any complex queries.

One Platform & Endless Possibilities

Reach customers at the right time with your messages, automate replies, and sales with chatbots. Enhance every interaction with AI for smarter, more effective communication.

Messaging Possibilities

The Use Case Scenarios

A shopper selects a store location and picks an available time slot for an in-store demo.

A shopper requests a video demo, shares product preferences, and selects a time window.

A shopper taps reschedule, selects a new slot, and receives an updated confirmation message.

The Key Features

WhatsApp Features Powering Live Product Demo Booking

Buttons

Let shoppers choose demo types, locations, and time windows with tap-to-select options.

List messages

Present available demo slots or store locations in a single scrollable selection list.

Quick replies

Capture intent and key details like model, color, and preferred channel with predefined responses.

Automated workflows

Create and update demo bookings, reminders, and reschedules based on shopper inputs and store rules.

Multi-agent routing

Direct demo conversations to the correct store associate or product specialist based on product

CRM integration

Sync booked demo details and customer context to the CRM for follow-up and appointment management.

Information Security

Stay Compliant with Information Security

As an ISO/IEC 27001:2013 certified provider, we uphold the highest standards of data protection and regulatory compliance. The Information Security and Compliance Standards are integrated across all operations, ensuring strong encryption, controlled access, and continuous monitoring to maintain data integrity and global security alignment.

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Easy to use API

Integrate WhatsApp API to your system

Use the WhatsApp API to send and receive messages, create custom templates, and integrate with chatbots. After signing up and verifying your account, you can send text, images, audio, video, and location messages. The API handles both business notifications and user-initiated events.

Start building See documentation

require_once __DIR__ . '/vendor/autoload.php';

use direct7\Direct7\Client;

$client = new Client(api_token="Your API token")

$response = $direct7->whatsapp->sendWhatsAppFreeformMessage(originator:"{registered_phonenumber}", recipients: [["recipient" => "{recipient}", "recipient_type" => "individual"]], message_type:"TEXT", body: "Hi");
var_dump($response);

WhatsApp API Onboarding

Easy WhatsApp API Onboarding Steps

Get your WhatsApp campaign started quickly without any coding skills. We offers easy solutions for meta registration as well as a smooth onboarding process.

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PRICING

Next-Generation Services, Simple Pricing

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Start today and enhance your communication workflows.

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