Usecase in Retail Solutions

Live Stock Availability Check

A WhatsApp chatbot for retail captures product, size, color, and location details in a chat and returns current stock status. Using WhatsApp Business API session messaging and structured interactive prompts, the bot queries inventory systems and replies with availability per store or fulfillment node.

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Why Use WhatsApp

Turning Conversations into Growth

Always On Customer Lifecycle

From awareness and discovery to purchase, post-purchase, and re-engagement, deliver engaging, continuous conversations that keep customers connected at every stage.

No code Set Up & Easy Onboarding

You can set up your WhatsApp API account easily, no coding required. As a Meta business partner, we ensure smooth integration and provide expert support for any complex queries.

One Platform & Endless Possibilities

Reach customers at the right time with your messages, automate replies, and sales with chatbots. Enhance every interaction with AI for smarter, more effective communication.

Messaging Possibilities

The Use Case Scenarios

A shopper selects a jacket, size, and color to check stock at a chosen store.

The chatbot asks for postcode and returns availability across nearby branches for a selected SKU.

A customer chooses storage capacity and color to retrieve live stock for each variant.

The Key Features

WhatsApp Features Powering Live Stock Availability Check

List messages

Present store locations or product variants for customers to select before running the stock lookup.

Buttons

Confirm size, color, or pickup preference with a single tap to standardize inventory queries.

Quick replies

Collect required attributes like quantity, postcode, or preferred store without free-text ambiguity.

Session messaging

Run the full availability check conversation within the active WhatsApp Business API support window.

Automated workflows

Trigger inventory lookups and conditional responses such as “in stock,” “low stock,” or “out of stock.”

CRM integration

Store the selected product and location context for continuity when a follow-up stock check occurs.

Information Security

Stay Compliant with Information Security

As an ISO/IEC 27001:2013 certified provider, we uphold the highest standards of data protection and regulatory compliance. The Information Security and Compliance Standards are integrated across all operations, ensuring strong encryption, controlled access, and continuous monitoring to maintain data integrity and global security alignment.

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Easy to use API

Integrate WhatsApp API to your system

Use the WhatsApp API to send and receive messages, create custom templates, and integrate with chatbots. After signing up and verifying your account, you can send text, images, audio, video, and location messages. The API handles both business notifications and user-initiated events.

Start building See documentation

require_once __DIR__ . '/vendor/autoload.php';

use direct7\Direct7\Client;

$client = new Client(api_token="Your API token")

$response = $direct7->whatsapp->sendWhatsAppFreeformMessage(originator:"{registered_phonenumber}", recipients: [["recipient" => "{recipient}", "recipient_type" => "individual"]], message_type:"TEXT", body: "Hi");
var_dump($response);

WhatsApp API Onboarding

Easy WhatsApp API Onboarding Steps

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PRICING

Next-Generation Services, Simple Pricing

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Start today and enhance your communication workflows.

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