Usecase in Retail Solutions

Multi-Store Inventory Lookup

A WhatsApp chatbot for retail captures product, size, color, and preferred location in a single chat using structured prompts. Using WhatsApp Business API session messaging, it queries connected inventory sources and returns store-specific availability through interactive options.

Why Use WhatsApp

Turning Conversations into Growth

Always On Customer Lifecycle

From awareness and discovery to purchase, post-purchase, and re-engagement, deliver engaging, continuous conversations that keep customers connected at every stage.

No code Set Up & Easy Onboarding

You can set up your WhatsApp API account easily, no coding required. As a Meta business partner, we ensure smooth integration and provide expert support for any complex queries.

One Platform & Endless Possibilities

Reach customers at the right time with your messages, automate replies, and sales with chatbots. Enhance every interaction with AI for smarter, more effective communication.

Messaging Possibilities

The Use Case Scenarios

A shopper asks for a shoe size, and the bot lists stores with current stock.

The customer selects a color via buttons, and the bot returns store-level counts.

whatsapp chatbot-Color-specific availability

After confirming availability, the bot prompts the shopper to choose a pickup store from a list.

If inventory data conflicts, the bot routes the thread to an agent with the full chat context.

When an item is unavailable, the bot captures preferred store and variant for later outreach.

The Key Features

WhatsApp Features Powering Multi-Store Inventory Lookup

List messages

Show nearby stores and available variants in a scannable list for quick selection.

Buttons

Confirm size/color and choose actions like “Check another store” without free-text ambiguity.

Quick replies

Collect missing attributes (SKU, size, color) using predefined responses during the same session.

Automated workflows

Route each query through steps for product identification, store selection, and stock confirmation.

CRM integration

Retrieve customer-preferred store and map results to a unified customer record for repeat lookups.

Media messages

Send product images and variant labels alongside availability to prevent mismatched item selections.

Information Security

Stay Compliant with Information Security

As an ISO/IEC 27001:2013 certified provider, we uphold the highest standards of data protection and regulatory compliance. The Information Security and Compliance Standards are integrated across all operations, ensuring strong encryption, controlled access, and continuous monitoring to maintain data integrity and global security alignment.

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Easy to use API

Integrate WhatsApp API to your system

Use the WhatsApp API to send and receive messages, create custom templates, and integrate with chatbots. After signing up and verifying your account, you can send text, images, audio, video, and location messages. The API handles both business notifications and user-initiated events.

Start building See documentation

require_once __DIR__ . '/vendor/autoload.php';

use direct7\Direct7\Client;

$client = new Client(api_token="Your API token")

$response = $direct7->whatsapp->sendWhatsAppFreeformMessage(originator:"{registered_phonenumber}", recipients: [["recipient" => "{recipient}", "recipient_type" => "individual"]], message_type:"TEXT", body: "Hi");
var_dump($response);

WhatsApp API Onboarding

Easy WhatsApp API Onboarding Steps

Get your WhatsApp campaign started quickly without any coding skills. We offers easy solutions for meta registration as well as a smooth onboarding process.

Know More Free Setup

PRICING

Next-Generation Services, Simple Pricing

See pricing Start for Free

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Start today and enhance your communication workflows.

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