SMS Regulations for Sending Messages in Haiti

Start messaging in Haiti, the third largest country in the Caribbean. In Haiti, mobile connections account for 64.3% of the total population. SMS service has the potential to reach out to more customers for transactional, verification, and promotional purposes.

The following regulations and best practices must be followed to have effective SMS communication in Haiti.

Country code-; HT

Calling code-;+509

Mobile number portability (MNP)-; No

Mobile Country Codes (MCC)-;372

The four main mobile carriers in Haiti are Digicel and Natcom.

• Full dynamic (Alphanumeric-Numerical-Short Code) SenderIDs are allowed in all Haiti network

• Send marketing messages only to users who have previously given their consent.

• Send transactional messages only to users with whom you have a business relationship or who have opted in to receive them.

• It is recommended to display the URL and toll-free number for opt-out, opt-out via the website, or replying to SMS free of charge

• Political, religious, unsolicited, or gambling content is not allowed.

• The best strategy is to communicate only during the daytime unless it is urgent.

• SMS campaigns should include HELP/STOP messages in the user's native language.

• Generic sender IDs such as INFO, SMS, NOTICE, etc. are prohibited.

• Do not contact users on do-not-call or do-not-disturb registries

• In this specific country, International and National SMS are charged at the same rates.

• The charge for the service is per SMS submitted.

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