Mutichannel fall back in D7 Verify API

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Multi-channel fallback automatically sends the OTP on another configured channel when the primary channel fails. For example, if an SMS is not delivered, D7 can retry on WhatsApp or Voice so the user still receives the code..

Yes. Businesses can configure the preferred order of supported verification channels, such as WhatsApp, SMS, and voice, according to their verification requirements and fallback strategy..

You configure your channels and their order. D7 sends the OTP on the primary channel first. If delivery fails, it moves to the next channel in your list, such as SMS, WhatsApp or Voice..

Yes. Channel priority is configurable, so you decide which channel is tried first and which come after..

Billing is channel-based. Each verification attempt is charged according to the channel used, including Voice when it is triggered through fallback..

Yes. Verify analytics include channel and fallback information, so you can see which channel delivered each code and how often fallback was triggered..

Multi-channel fallback gives users alternative ways to receive verification codes when a preferred channel is unavailable. It can help reduce verification interruptions, improve the likelihood of successful OTP delivery, and make authentication more convenient..